Insurance Accepted
Insurance Accepted
Community Wellness Collaborative accepts insurance for our acupuncture services only. However, all services can be paid for using a flexible spending account (FSA) or health savings account (HSA). Read on for more information.
You can use an FSA or HSA to pay for any service.
Health savings accounts (HSAs) and flexible spending accounts (FSAs) are both accounts that allow you to save funds and use them for medical expenses. In most cases, accounts with a Visa or Mastercard symbol on the credit card are valid methods of payment for all of our services.
If you have year-end balances on your accounts that allow you to prepay for services, consider investing in a pre-paid membership or package at Community Wellness Collaborative. Your membership both ensures you’re consistently investing in your health and allows us to give back to the local community.
How to Book Covered Acupuncture Services
How to Book Covered Acupuncture Services
Community Wellness Collaborative accepts most insurance plans for acupuncture services. You may have coverage and not even know it! Oftentimes, coverage is through a third-party insurer via Kaiser, Cigna, Healthnet, Blue Cross, or another provider.
To help expedite booking covered acupuncture services, first check your insurance card. If it’s an American Specialty Health (ASH) card, your copay will be on your card and you’ll follow the steps under Option #1 below.
If you have another insurance provider, call the customer service number and verify you have ASH. Then follow the steps below, depending on whether or not you have ASH coverage.
If you have questions at any point, get in touch with us and we’ll walk you through what to do next.
Option #1: If you have American Specialty Health
Once you’ve verified you have ASH coverage, ask your agent if you require a physician’s referral. If so, please make an appointment with your primary care provider to discuss utilizing acupuncture for your health care treatment.
Once you’re ready to make the appointment, call us at 619.546.4806. Be sure to tell the person who is booking your appointment that you’re using ASH so they can verify your coverage and copay. It may take ASH up to 72 hours to respond to us.
Option #2: If you do not have American Specialty Health, but see us listed as “In-Network” with your other insurance coverage
Simply call us at 619.546.4806 to verify coverage. Be sure to tell the person who is booking your appointment that you’re using insurance so they can verify your coverage and copay. It may take up to 72 hours for your insurance provider to respond to us.
Option #3: If you do not have American Specialty Health and do not see us listed as “In-Network” with your other coverage
If you do not have ASH but your insurance provider allows you to receive out-of-network services, please note:
- You will be required to pay for your services on our sliding scale at the time they are rendered
- We will be happy to provide you with a “Superbill” which has the necessary insurance codes to submit to your insurance company
- You may request Superbills for past appointments; these requests may take up to 7 days to process and prepare
- Community Wellness Collaborative does not guarantee your insurance company will reimburse for services received